Public vote will decide who wins business award

Harriet Ernstsons-Evans • April 29, 2022

Our founder is in the running for a prestigious award after supporting more than 2,000 parents experiencing abuse in the last two years.


Michelle John has been nominated for a National Business Women’s Award in the Business Hero category.


And now she needs support to secure a victory at the ceremony later this year. The public vote is open until June, with just one vote available per person.


Michelle began her career in the family law and domestic abuse sectors, setting up PEGS after realising there was little or no support available for parents, carers and guardians who experience Child to Parent Abuse.


Michelle first began offering parental services in the form of virtual drop-ins, a closed peer support group, a bespoke empowerment programme, workshops, one-to-ones and advocacy in spring 2020 and has helped more than 2,000 parents in the intervening two years.


Alongside that, she’s also created an identification tool for professionals to use and a range of training courses, undertaken by police forces, social care teams, health authorities and many others.



Her DWP-backed Employer Covenant enables workplaces to create policies and practices to support their staff and service users. Michelle has also consulted with the Home Office on the CPA section of the Domestic Abuse Bill documents (the first time this type of abuse has been included in a DA Bill) and helped create the first regional CPA-specific policy in Mid and West Wales.


She’s been asked to speak at events for NHS Safeguarding Leads, Westminster Domestic Abuse Forum, Herefordshire & Worcestershire Chamber of Commerce, British Association of Social Workers and many more - and she’s been named among the WISE 100 Women in Social Enterprise twice (this year reaching the finals in the Rising Star category).


Tony Hyland MBE, Senior National Account Manager at the Department for Work and Pensions, said: “It’s been a tremendous pleasure working with Michelle and PEGS – she’s a force for good and not only talks the talk, but walks the walk!


“Her proactivity in formulating the Child to Parent Abuse Covenant (CPAC) and make it such a success is testament to her passion for this hugely-overlooked agenda, and she is single-handedly bringing the issue to the surface, and providing support to those in need of it.


“From a Government perspective, we value her involvement and look forward to continuing to support her and CPAC on their journey.”


Simply click here to cast your vote.

By PEGS Admin August 19, 2025
When Words Hurt – Facing Verbal Abuse from Your Child There are few things more emotionally painful than hearing cruel, dismissive or demeaning words from your own child. Whether they’re still under your roof or are well into adulthood, being spoken to in a verbally abusive way by the very person you raised with love and care can leave parents feeling confused, heartbroken and alone. It's not something we often talk about openly. Parents may fear being judged or blamed or they may question whether their experience is even valid. But verbal abuse from a child whether they’re 14 or 40 - is real and it matters. If you’ve found yourself on the receiving end of shouting, insults, blame or emotional manipulation from your child, this space is for you. You are not alone. Verbal abuse can take many forms and not all of them are loud or obvious. Some common examples include: Repeated criticism or personal attacks Name-calling, sarcasm or mockery Shouting or aggressive tone Gaslighting or manipulation (“You’re imagining it” / “You always make it about you”) Blame-shifting and emotional guilt trips Intimidating silence or threats These behaviours, especially when ongoing, can leave emotional bruises that are hard to explain to others or even to ourselves. For many parents, the verbal abuse doesn’t start all at once. It might begin as eye-rolling, snide remarks or even sudden mood swings. But over time, those moments become more frequent, more intense, more targeted. The home no longer feels like a place of peace. Interactions start to feel unsafe. “She speaks to me like I’m her enemy. I raised her with love, but now I feel like nothing I do is ever right in her eyes” -Mum to a 17-year-old daughter “I dread phone calls from my adult son. He rings only to shout and unload on me. I hang up shaking every single time” -Dad of a 33-year-old son “My teenager calls me names I wouldn't repeat in front of anyone. It’s like living with someone who hates me,I feel ashamed saying that” - Parent of a 15-year-old “I never thought I’d have to protect myself emotionally from my own child. But here I am trying to keep my boundaries and stay sane” - Mum to a 28-year-old daughter These words reflect a growing reality for many families... a reality that often gets hidden behind closed doors. When verbal abuse comes from a stranger it’s unpleasant. When it comes from your own child , the one you’ve fed, cared for, worried over, and loved unconditionally - it can feel like a betrayal. Parents often experience a mix of emotions: Shock and disbelief – “How did it get to this?” Shame – “Am I the only one dealing with this?” Guilt – “What did I do wrong?” Fear or anxiety – Dreading the next conversation or interaction Loneliness – Feeling unable to share the experience without judgement You may also feel torn between wanting to keep the connection and needing to protect your emotional wellbeing. It’s often assumed that once children reach adulthood, their relationship with their parents will naturally shift into one of mutual respect. But this isn’t always the case. Some adult children continue (or begin) to speak to their parents in ways that are controlling, hurtful or emotionally volatile. These interactions may be laced with some kind of resentment, blame for past decisions or expectations of endless emotional or financial support. In these situations, many parents struggle with a sense of powerlessness. After all, you can’t “ground” a 30-year-old. But your emotional safety still matters and it’s okay to acknowledge when something isn’t right. You can love your child deeply and still feel the pain of being treated unkindly. You can want healing and still need space. You can seek support without shame. Even in the face of verbal abuse, your worth as a parent does not diminish. You are still deserving of respect, of peace and of a life where you’re not walking on eggshells in your own home or heart. If your child is speaking to you in ways that hurt. If you feel exhausted, blamed or disrespected, you are not overreacting. If you find yourself dreading their calls or presence, you are not alone. You can love your child and still take care of yourself. You are worthy of respect. You are allowed to feel safe. And you are not alone.
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