Testimonials

Every family and professional who comes to PEGS brings a different story, but they are all connected by the same need: to be heard, believed and supported.

These testimonials share the experiences of parents, carers, guardians and professionals who have benefitted from PEGS support, training and guidance. Their words reflect the impact of having somewhere to turn, practical tools to use and a team who truly understands Child to Parent Abuse.

From Parents & Guardians

Parent A

“Finding PEGS has been a revelation. Just realising I am not alone and I am not solely to blame for how my child acts has improved my mental state no end.”
Parent B

“Thank you PEGS you made me feel supported and listened too. I looked forward to speaking to you as I knew it was my time and someone was actually going to listen to me about my concerns and not just brush it off and focus on my child. My life is happier because of the support I've had from you”
Parent C

"For years I thought it was only me going through this, it means so much to find an organisation who are interested in me, the parent and how I am. Thank you”
Parent D

“Thank you so much PEGS. Being able to talk with others in the practitioner-led sessions really helps me feel less alone.”
Parent E

“Just found PEGS, this group and did my first drop-in this morning. So grateful to find a space where I have an opportunity to open up and my trials might be understood.”
Parent F

To the PEGS team, you are doing such an amazing job. Keep doing what you are doing because this world needs people like you to make a difference ❤
Parent G

“Thank you so much, I cant put into words how much you have helped me. I was very low and desperate when I found PEGS , now not only do I feel more confident and happier, my son also appears happier and less angry and our relationship is improving again. At the start I wouldnt have thought that possible.”
Parent H

“PEGS has really been a life changer for me, and I have felt supported in my situation. It has been brilliant that this programme has been via video call, this has meant that I was able to access it easily without having to travel or find childcare etc. It also meant that if my son was not at school I was still able to join. I think that PEGS are doing a brilliant job of raising awareness for a hidden issue. It is good to know that things are changing, and hopefully less people will find themselves in situations like ours.”

From Professionals

Joe Lockley Brightstarboxing

PEG Support has been truly life-changing for the families we work with. Many of the parents we refer are facing significant challenges and often feel isolated and overwhelmed. PEGS provide a safe space, expert guidance, and the reassurance they need to rebuild confidence and begin overcoming the barriers in front of them.
We have also had the privilege of receiving training from Michelle, which has been invaluable for our staff team. It has strengthened our understanding, increased our confidence in supporting parents, and significantly improved the quality of support we are able to offer.
What stands out most about PEGS is their ability to bring the whole community together, connecting services, breaking down silos, and ensuring families can access the right support at the right time.
Ruth Jones OBE, University of Worcester

'“The training session on parent abuse I attended online during Covid was very informative, though provoking and accurate. It was delivered by Michelle John from ‘Pegs’ who was clearly passionate about the subject and committed to raising awareness and changing policy and practice. The training allowed a range of professionals to discuss the issue openly and honestly without any prejudice. Thank you Michelle.”
K, Trustee Domestic Abuse Charity

“I cannot rate Michelle highly enough, her knowledge is excellent, her integrity was outstanding and hard work appreciated. I have worked alongside Michelle in a professional capacity by striving for change in how organizations portray domestic abuse and providing recommendations towards an inclusive practice. This also included Michelle highlighting critical gaps in services and aim to close these gaps to enable people to access and receive the support they needed at such stressful times. This showed her passion for people of all walks of life.”
Wendy Bulman, Shropshire Domestic Abuse Service Manager

'“Attending the Professionals Information Session with PEGS was really insightful in terms of the statistics and prevalence of child to parent abuse (CPA). Michelle is so enthusiastic and passionate about the work she delivers that you can’t help but be drawn in to wanting to learn more. I highly recommend attending the session and learning how best to support families living with CPA; it is not the same response as you would give to those in intimate partner abuse.’
Dean Harris, former High Sheriff

PEGS is a wonderful organisation set up to support parents and professionals where there is child to parent abuse. This is an issue so often ignored, denied or forgotten. Michelle is very knowledgeable having a lived experience of child to parent abuse. Her passion and professionalism shine though whenever you engage with her. I was delighted to support PEGS and help raise awareness of child to parent abuse during my year as High Sheriff of Shropshire.
Jez Todd | Managing Director Coram Family Lives

'“Coram Family Lives has worked with PEGS over many years, and Michelle and her team are an outstanding resource in an often under-resourced and hidden area of acute need.
The way in which PEGS approaches sensitive, complex and often highly distressing issues is exemplary. In my view, they are a leading organisation in this field, combining specialist knowledge with compassion, professionalism and practical support.
They have always demonstrated a genuine willingness to collaborate, share expertise and ensure that individuals and families receive the most appropriate professional support in a way that is thoughtful, respectful and effective.
I would highly commend PEGS to you as an exemplary organisation. Their work addresses a significant and under-recognised area of need, and they do so with professionalism, dignity and genuine impact.”
Rebecca Zerk, Director for the Centre for Age, Gender and Social Justice at Aberystwyth University

Our staff who have attended PEGS training have consistently spoken about how valuable and impactful it has been. The sessions are thoughtfully delivered, combining clear, practical strategies with a strong understanding of the complexities families and professionals face.
What really stands out is how accessible and relatable the training feels. Staff have come away not only with greater confidence in supporting parental figures, but also with tools they can apply immediately in their day-to-day work. The focus on empathy, relationships, and realistic approaches has made a noticeable difference in how our team engages with challenging situations.
PEGS are also a leading light in advancing knowledge and upskilling the workforce in the area of child-to-parent abuse. Their expertise and commitment to raising awareness in this field are evident throughout their international conferences, campaigning, awareness-raising, and policy engagement.
In addition, the PEGS resources have been an excellent ongoing support. They are well-structured, easy to use, and reinforce the learning from training in a way that feels sustainable rather than overwhelming. It’s clear that a great deal of care and expertise has gone into developing them. Overall, working with PEGS has been a genuinely positive experience, and we would highly recommend their training and resources to other organisations.”