999: What's Your Emergency?
Harriet Ernstsons-Evans • July 1, 2021
*Warning: this blog focuses on and discusses elements on a programme on CPA, with details which may be triggering. Please only read (or watch the programme) if you feel able to*
This week, the popular Channel 4 emergency services programme 999: What’s Your Emergency?
focused on incidents of child to parent abuse being reported to police in South Yorkshire.
Of course, we welcome CPA being given such a prominent platform and hope many more people are aware of the issue as a result of the show – although it’s sad that the issue was being highlighted in response to a large rise in incidents being reported to the police. The point was even made during the programme that reported incidents have doubled in recent years.
There are various important points which were highlighted, which we’d like professionals and the general public to keep in mind going forward:
It doesn’t matter how old the child is
– one call was made in regard to a man’s son who was in his 40s, while another was about a 15-year-old. While not shown on the programme, we also know that many much-younger children are displaying violent and abusive behaviours to their family.
CPA has a severe impact on everyone in the household
– viewers heard how siblings were sometimes being targeted during incidents, and the parents spoke frankly about the effects on their health and wellbeing.
Parents still love their child
– we always say at PEGS it’s the behaviour
the parent doesn’t want, not the child, and that was echoed by the parents who were desperate for more support for their children, and were often calling the police as a last resort and because they were scared rather than wanting their child to be punished.
We feel the distinction between teenage behaviour and CPA could have been made more clearly at points – some of the police officers and call handlers talked about the respect they had for their own parents, and teenagers causing trouble because they were bored.
However, it was clear the behaviour they went on to show (such as criminal damage and threats to kill) went far above and beyond regular teenage behaviour.
Pushing boundaries is a fairly normal part of childhood – but abusive and violent behaviour isn’t – and that’s why we need to educate the public and professionals about CPA, and the fact parents aren’t to blame for their child’s abusive behaviour (so telling them to simply discipline their child isn’t the answer).
During one incident, two police officers were originally fairly sceptical about why the mother had called the police; but after hearing how she’d been driven to the point of considering suicide after years of violent behaviour from her son, they realised just how desperate she was for support.
One of them commented: “she must have tried numerous ways of dealing with it but normally when you call 999, it’s a last resort, and this was a last resort.”
There is a big difference between rebelling and committing criminal offences – and sadly support isn’t always available for parents where the behaviour has escalated beyond the norm. One mother said she’d attended more than 1,000 meetings but had found it was difficult to access support, especially once her son had become an adult.
If you’re impacted by CPA, please request to join our closed Facebook peer support group, or come along to our online drop-in sessions held twice a week.
If you’re a professional
who’d like to find out more about CPA, please email hello@pegsupport.com
for more information about the range of training PEGS offers to organisations across the UK.

One of the things we hear most often at PEGS is: “They don’t hit me… but they destroy the house.” A door kicked through. A phone smashed. A hole in the wall. Personal belongings ripped up or thrown outside. Furniture overturned. Glass shattered. And almost always, the parent follows it with, “I don’t know if this counts.” It does. In our work, 91% of the parents we support tell us that their property has been damaged or destroyed as part of their child’s behaviour. That’s not a one-off loss of temper. That’s a pattern. And patterns matter. It’s rarely about the object When something gets broken in this context, it is rarely random. Parents say things like: “He knows exactly what to break.” “It’s always something important to me.” “When the door goes, I know it’s about control.” Property damage in Child to Parent Abuse is often about power. It can be a way of saying: I can reach you. I can frighten you. Nothing here is safe. You can’t stop me. Over time, it changes how parents live in their own homes. They hide things. They replace items with cheaper versions. They stop putting pictures on walls. They choose their words carefully. They walk on eggshells. It isn’t “just stuff”. It’s about intimidation, control and fear. The impact most people don’t see There is the obvious damage - the broken door, the smashed screen. But what often goes unseen is everything that comes with it. The financial pressure can be relentless. Replacing phones. Repairing walls. Fixing locks. Some parents go into debt. Others live with damage because they simply can’t afford to fix it. For families in rented accommodation, there is another layer of fear. We have spoken to parents who are terrified of eviction because of the state of their home. “I dread the landlord inspection more than the arguments.” There are safety risks too. Items thrown in anger don’t always land where they were intended. Siblings witness it. Younger children absorb it. Pets hide. And then there is the emotional toll. Parents describe the dread - the constant waiting for the next crash or bang. The way their body stays tense. The shame of not telling anyone what’s happening. The fear of being blamed. “It’s the anticipation. Listening for footsteps. Wondering what will go next.” When your home stops feeling safe, it affects everything. Why it gets minimised Property damage is often dismissed as “normal teenage anger” or “behavioural issues”. Parents are told they need stronger boundaries, better consequences, and different parenting strategies. But when property damage forms part of a pattern of intimidation, threats or emotional harm, it is not simply behaviour. It is part of Child to Parent Abuse. If we ignore it because it hasn’t yet crossed a criminal threshold, we miss the opportunity to intervene early. What might help The first step is recognising that this matters. If things are being broken in a way that feels frightening, targeted or controlling, trust that instinct. Safety planning can help - thinking about safe spaces, about who you could contact if things escalate, about reducing immediate risks where possible. Reducing isolation matters too. Shame thrives in silence. Speaking to someone who understands Child to Parent Abuse can shift that sense of being alone with it. Professionals also need to recognise property damage for what it can represent. It isn’t always about anger management. Sometimes it is about power, and that requires a different response. At PEGS, we believe parents deserve to feel safe in their own homes. If your belongings are being destroyed and it feels bigger than “just stuff”, you are not overreacting. You are responding to harm. And you deserve support that understands that.




