PEGS at Christmas & Crisis Support

Harriet Ernstsons-Evans • Dec 16, 2021

Ahead of the festive break, we wanted to share our opening hours with you, as well as some crisis numbers for services open during Christmas.

Over Christmas, PEGS will be closed as normal over the weekends, evenings, and Bank Holidays. This means the office will be open – and emails to admin@pegsupport.com will be answered – up to the 24th and then on the 29th – 31st inclusive. We usually see an increase in referrals over holiday periods, so please allow extra time for your email to be answered.


Our weekly Wednesday drop-ins will continue as usual – with the link being posted on our Facebook page just beforehand.


And there will be a team member monitoring the closed peer support group on Wednesday 29th, Thursday 30th and Friday 31st December.


We know that Christmas can be an extremely difficult time for families experiencing Child to Parent Abuse, so do reach out to a crisis support or emergency service if needed over the festive period.


Here are some contact details which may be of use:


CALM | Call 0800 58 58 58 | Webchat | Open 5pm to midnight every evening


Papyrus | Call 0800 068 4141 | Email pat@papyrus-uk.org | Confidential suicide prevention advice, 9am to midnight every day, for those aged under 35 or those concerned a young person is at risk of suicide


Samaritans | Call 116 123 | Email jo@samaritans.org | Available 24/7


SANE | Call 07984 967708 and leave your name, number and a short message and a member of the team will call back as soon as they can | Open every day



Shout | Text 85258 | Free 24/7 service for anyone struggling with any problem


The Silverline | Call 0800 470 8090 | Helpline for older people open 24/7

Mind’s Info line (0300 123 3393) is closed from 6pm on December 24th until 9am on January 4th but their ‘helping yourself in a crisis’ guidance and other website information could be helpful in the meantime.


*Please call 999 immediately if you or someone else is in danger. Alternatively, call 101 in a non-emergency situation where you need to report an incident to the police*

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