Supporting Parents Through Child-to-Parent Abuse: Understanding PEGS and Its Services

PEGS Admin • March 6, 2025

Supporting Parents Through Child-to-Parent Abuse: Understanding PEGS and Its Services

Parenting is often described as one of life’s most rewarding yet challenging journeys. But for some, the journey becomes incredibly complex when faced with child-to-parent abuse (CPA). It is a topic rarely spoken about, yet it is a reality for many families across the UK and further afield. At PEGS, we understand the emotional toll this takes on parents, carers, and guardians. That is why our mission is to offer support, guidance, and advocacy to those affected.


PEGS was founded in 2019 and went operational in March 2020 after recognising a significant gap in services for parents experiencing abusive behaviours from their children. Based in Shropshire, but available nationally through online services, PEGS is committed to providing support that is accessible, compassionate, and tailored to the needs of each family.


Unlike traditional family support services, PEGS focuses solely on the parental figure. We understand that addressing CPA requires a whole-family approach, but we believe in empowering parents to navigate these challenging circumstances with confidence. Our services include practitioner-led group sessions, advocacy, workshops, and peer support, ensuring that no parent has to face this journey alone. All of our services are free to access and parental figures can access support for as long as they need via peer support, daily practitioner led sessions, workshops and programmes.


At PEGS, we offer a structured yet flexible support system designed to meet parents where they are in their journey. Our core services include:


  • Daily Practitioner-Led Sessions: Held online, these sessions provide a safe, confidential space where parents can share experiences, gain advice, and receive emotional support.
  • Workshops & Programmes: Designed to build resilience and empower parents, our workshops cover key topics that help parents regain confidence and develop effective coping strategies.
  • Advocacy & Wellbeing Support: Whether it's providing letters to confirm engagement with our services or attending meetings alongside parents, we advocate on behalf of those experiencing CPA.
  • Peer Support Community: Our closed and monitored Facebook group offers parents a place to connect with others who understand their experiences, fostering a sense of community and mutual support.
  • One-to-One Support (Limited Availability): For those in funded areas, individualised support with a dedicated practitioner is available, offering tailored strategies and guidance.


Parental figures can self-refer to PEGS or be referred by a professional. Once a referral is received, our team conducts a triage process that may take up to 10 working days. Parents then receive an initial email outlining the services available and how to access them. If eligible for one-to-one support, they will be placed on a waiting list and contacted when a practitioner is available. In the meantime, they can still access all other group-based services.


Experiencing CPA can evoke a wide range of emotions, from guilt and helplessness to isolation and frustration. Our 2022 survey revealed that:


  • 85% of parents felt isolated or alone
  • 74% felt blamed
  • 95% felt helpless
  • 76% felt scared


These feelings are completely natural, and at PEGS, we strive to provide a non-judgemental space where parents can be heard, supported, and empowered to move forward in a way that feels right for them.


If you are experiencing child-to-parent abuse, please know that support is available. PEGS is here to listen, guide, and empower you through your journey. While our service is not a crisis helpline, we can provide you with the tools and support needed to navigate these challenges.


You can download our free booklet below which explains more about us and our services  




Parental booklet
By PEGS Admin June 15, 2026
Child to Parent Abuse organisation founder awarded MBE The founder of a social enterprise which has supported thousands of parents impacted by abusive behaviours from their children has been awarded an MBE. Michelle John, originally from Pembrokeshire in Wales but now based in Shropshire, was among the names announced for the prestigious accolade in the King’s Birthday Honours List this year. In 2020, Michelle set up not-for-profit organisation PEGS with the aim of supporting parents and carers, training professionals, influencing local and national policy, and raising awareness of Child to Parent Abuse – which is thought to affect up to one in ten households in the UK. Since then, she has grown a team of experts who have trained police, social workers, teachers and many other professionals to better recognise the signs of CPA, support parents, and signpost to specialist organisations. In addition, Michelle set up a range of parent-focused initiatives including daily practitioner-led online sessions, a Facebook peer support group which now has 3,300 members, and one-to-one offerings for those at highest risk. PEGS launched a CPA Covenant for employers in partnership with the Department for Work and Pensions, only the fourth such covenant to be backed by the Government, and Michelle has advised everyone from the Home Office to Channel 4 and the BBC on CPA – the latter for storyline on Hollyoaks and EastEnders. Her work has seen CPA covered by journalists across television news programmes, national newspapers and magazine, and regional press and radio, and she’s received numerous awards both in the UK and internationally. Michelle, whose MBE was awarded for Family Support and Advocacy, said: “This honour is also shared with the parents who have trusted me along the way: they drive me, inspire me and I will always stand with them. “I feel proud, privileged and very grateful – and I’d like to thank everyone who has supported me and PEGS along the way. There is much more to come for PEGS, and we will continue to work every day for the parents and carers who have been or continue to be impacted by CPA. “There is so much to reflect on from the journey of the last six years, and there have been many highlights and challenges along the way. I am sure there will be many more in the future – although being told I’d received an MBE will always remain a truly incredible moment that I’ll remember forever!” For more information about us, visit www.pegsupport.co.uk or search for 'PEGS' on social media!
By PEGS Admin June 10, 2026
A day in the life of a Volunteer Programme Lead and Training Facilitator at PEGS!
By PEGS Admin June 4, 2026
Carrie's Parachute Plunge for PEGS!