PEGS Office Opening Day

Sam Brown • September 14, 2023

Celebrating PEGS new office opening with professionals across the Domestic Abuse sector

The 11th of September marked the opening day for our new Shrewsbury office. Professionals across different areas of the domestic abuse sector attended, as well as members of staff from both our Shrewsbury and Derbyshire offices.


The event was a great success and hugely beneficial for us in regards to creating new networks, and strengthening our pre-existing ones with long-term friends of PEGS.


We were privileged to have the High Sheriff of Shropshire, Mandy Thorn, officially open our office at the beginning of the event. Mandy spoke highly of PEGS and what Michelle and the team have achieved, which everyone was greatly appreciative of.


After that, there was an opportunity for people to get to know each other, with members of the PEGS team speaking to professionals about our specific roles, and getting an interesting insight into what they do within their organisations.


Comments from those in attendance show just how much support PEGS has across the sector:


“It was a pleasure to attend PEGS new office opening, celebrating the teams’ achievements in raising awareness about CPA, influencing policy, and supporting over 3000 parents & guardians. The event brought together professionals both locally and nationally and gave us all an opportunity to connect and understand more about each other’s roles. Working with PEGS has ensured I include Child to Parent Abuse (including adult children) in training, policies & resources for those affected.”

Carrie Bower Founder of knowyourplace.uk & Third Sector Domestic Abuse Lead

 

“It was wonderful to be able to help celebrate Michelle and her incredible team with their new office opening. As a Service Manager for a DA refuge and spearheading another CIC to support people to set up their own business after fleeing DA I know that the work that the PEGS team are doing is absolutely vital.” (Gemma Roberts - Service Manager, Safenet Domestic Abuse Services and Fly Anyway Foundation)


"It was an absolute joy to attend the Opening of PEGS new office in Shrewsbury. As well as some wonderful networking opportunities with like-minded and equally passionate professionals, I never grow tired of how Michelle, Ellie and the rest of the team have gone about tackling this still sometimes taboo subject matter. The knowledge base of the team is outstanding, the tenacity and empathy of dealing with people in difficult situations second to none. The amazing thing was to hear someone speak to me about the support PEGS had given them after seeing the post on LinkedIn ( in a completely unrelated meeting in another part of the Midlands). The need is great, however the solutions are greater and evermore accessible , In Michelle's own words ( and I love this quote) From the Pain comes the Power!!" In the words of Ralph Waldo Emerson, "Do not go where the path may lead, go instead where there is no path and leave a trail." Michelle and her team at PEGS are certainly doing that."

Clive Thomas, Partnership Co-ordinator, Serco


 

Along with Carrie, Gemma and Clive, we also had representatives of Manchester City Council, Cranstoun, ISEV, Shropshire Community Foundation, DWP and Zomma.


A word from Michelle about the event:


“It was fantastic to see support for PEGS from local, regional and national organisations. This is testament to the whole team and their dedication to supporting those impacted by CPA. I would like to extend my thanks to everyone who made the event such a success.”


We want to express our sincere gratitude to everyone who attended the event, with people taking the time out of their day to travel from different parts of the country. We hope everyone found it as useful and beneficial as we did and hope to see you all again soon!




By PEGS Admin March 27, 2026
Service Shoutout: A Better Tomorrow 
By PEGS Admin March 24, 2026
One of the things we hear most often at PEGS is: “They don’t hit me… but they destroy the house.” A door kicked through. A phone smashed. A hole in the wall. Personal belongings ripped up or thrown outside. Furniture overturned. Glass shattered. And almost always, the parent follows it with, “I don’t know if this counts.” It does. In our work, 91% of the parents we support tell us that their property has been damaged or destroyed as part of their child’s behaviour. That’s not a one-off loss of temper. That’s a pattern. And patterns matter. It’s rarely about the object When something gets broken in this context, it is rarely random. Parents say things like: “He knows exactly what to break.” “It’s always something important to me.” “When the door goes, I know it’s about control.” Property damage in Child to Parent Abuse is often about power. It can be a way of saying: I can reach you. I can frighten you. Nothing here is safe. You can’t stop me. Over time, it changes how parents live in their own homes. They hide things. They replace items with cheaper versions. They stop putting pictures on walls. They choose their words carefully. They walk on eggshells. It isn’t “just stuff”. It’s about intimidation, control and fear. The impact most people don’t see There is the obvious damage - the broken door, the smashed screen. But what often goes unseen is everything that comes with it. The financial pressure can be relentless. Replacing phones. Repairing walls. Fixing locks. Some parents go into debt. Others live with damage because they simply can’t afford to fix it. For families in rented accommodation, there is another layer of fear. We have spoken to parents who are terrified of eviction because of the state of their home. “I dread the landlord inspection more than the arguments.” There are safety risks too. Items thrown in anger don’t always land where they were intended. Siblings witness it. Younger children absorb it. Pets hide. And then there is the emotional toll. Parents describe the dread - the constant waiting for the next crash or bang. The way their body stays tense. The shame of not telling anyone what’s happening. The fear of being blamed. “It’s the anticipation. Listening for footsteps. Wondering what will go next.” When your home stops feeling safe, it affects everything. Why it gets minimised Property damage is often dismissed as “normal teenage anger” or “behavioural issues”. Parents are told they need stronger boundaries, better consequences, and different parenting strategies. But when property damage forms part of a pattern of intimidation, threats or emotional harm, it is not simply behaviour. It is part of Child to Parent Abuse. If we ignore it because it hasn’t yet crossed a criminal threshold, we miss the opportunity to intervene early. What might help The first step is recognising that this matters. If things are being broken in a way that feels frightening, targeted or controlling, trust that instinct. Safety planning can help - thinking about safe spaces, about who you could contact if things escalate, about reducing immediate risks where possible. Reducing isolation matters too. Shame thrives in silence. Speaking to someone who understands Child to Parent Abuse can shift that sense of being alone with it. Professionals also need to recognise property damage for what it can represent. It isn’t always about anger management. Sometimes it is about power, and that requires a different response. At PEGS, we believe parents deserve to feel safe in their own homes. If your belongings are being destroyed and it feels bigger than “just stuff”, you are not overreacting. You are responding to harm.  And you deserve support that understands that.
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