HR & Admin Officer

Reports to: Director

Salary: £12.71 ph increasing to £13.50 after probation

Contract: ending June 2028

Location: Shrewsbury office

Hours: 20 hours per week over 4 days


Job Description

We are seeking a dedicated Administration/HR Officer to support our team in ensuring the smooth running of administrative and HR functions. This role is ideal for a highly organised professional with experience in HR and administration, particularly within the third sector.

Key Responsibilities:

  • Responding to enquiries from parents and professionals in a timely and professional manner.

  • Supporting staff with workshop administration, including enrolment, setting up links, managing registers, and handling associated tasks.

  • Updating the website with new information, documents, and resources.

  • Creating online access codes for recorded webinars and sharing them with parents upon request.

  • Assisting in project reporting by collating figures, feedback, and impact assessments.

  • Handling DBS checks, onboarding, and induction paperwork for new staff in collaboration with the Directors.

  • Developing, reviewing, and maintaining policies, procedures, and staff frameworks with the Directors.

  • Acting as the first point of contact for HR-related matters.

  • Coordinating with Payroll to confirm staff monthly hours.

  • Engaging in personal training and professional development.

  • Attending staff meetings and supervisions.

  • Completing any other relevant administrative tasks related to the project as required.


Job Specification

Essential Skills & Experience:

  • Proven experience in HR and administration.

  • Excellent administrative and computer skills.

  • Experience in website management.

  • Strong knowledge of the third sector, particularly regarding reporting and grants.

  • Experience in policy development and HR procedures.

  • Ability to manage confidential information with discretion.

  • Strong communication skills, both written and verbal.

  • Ability to work independently and manage multiple tasks effectively.

  • Experience with DBS checks, recruitment, onboarding, and induction processes.

  • Knowledge of payroll processes and liaising with payroll teams.

Desirable Skills & Experience:

  • Familiarity with grant funding and impact reporting.

  • Experience in website updates and content management.

  • Previous work in education, charities, or community-based projects.

This role is an excellent opportunity for someone looking to apply their HR and administrative expertise within a meaningful and dynamic environment. If you meet the criteria and are passionate about supporting a growing organisation, we would be delighted to hear from you.

Please send your C.V to hr@pegsupport.com

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